Hope it’s ok to jump on this old thread. I was on the earlier Video SEO webinar which was really helpful and I added a
Humix channel link to my site menu following on from that. Then I updated my Channel picture and moved around my Humix homepage order but neither change is showing front end. I’ve cleared my caches, any ideas why they aren’t updating? Also, I have a few other functionality questions:

1) is there a way to reorder the playlists on that channel page, I can’t work out how to do it?
2) it would be great to be able to choose the thumbnails of the playlists, again can’t see a way to do that? Vertical video thumbs on there don’t look great as is you can see here https://www.togethertoeat.com/humix/
3) would also be great if you could select to have the playlists display the most recent to oldest, again this functionality doesn’t seem to be there? Without having to manually do it

    EmmaB
    Hi again Emma,
    This is okay to use the same thread since it revolves the same topic. We are happy to hear the SEO webinar went well for you and are happy to hear you are putting this Humix page to good use 🙂

    1. I will ask the team about this function as I do not believe it exists currently.
    2. You can adjust thumbnails here within the Humix dashboard. But in regards to playlist thumbnails, I will ask about this as well! Great input! https://pubdash.ezoic.com/humix/studio/videos/meh9vZWJa4u/edit-details
    3. I do not see this function as well - I'll suggest these to be added per your request. Again, thank you for the input!

        Ok great thanks Charlie, please do feedback to the Humix team, would be super helpful to have those functionalities added

        What about those changes I was able to make that aren’t populating on my site?

          EmmaB
          We are experiencing a similar issue with the Ezoic Ads tab and our engineers are working on a fix for that now - we can update you here once those get fixed. But nothing wrong on your end - we will get that fixed and squared away for you! Thank you again for the feedback

              @EmmaB - can you do a quick test for us?

              Can you log out of the Dashboard / Humix, clear the browser cache / cookies / history, close the browser window, then open a new browser window. Login again, and attempt to make the changes.
              If you have screenshots of the sequence of changes you are making in Humix and then seeing revert (so screenshot of change made successfully, screenshot of where you click away, and then where you no longer see the change) that could be helpful as well 🙂

                So my changes having been showing in Humix since I made them, they just aren’t being reflected in live (it’s not letting me upload the live screen grab will post this and try again!). The changes were to my channel picture and the playlist order on my channel page.

                  EmmaB Hey Emma, not sure what happened with the videos, they've definitely uploaded now!

                  Just taking a look on my end too, the customizations to your Humix page definitely saved. How does it look on your end right now? It may just be a case of clearing the cache!

                      Ok great if you are seeing the changes. I did clear all caches at the time but will try again! Thanks Ethan

                      Yes I’ve seen those videos are ok now 🙂 thank you,
                      Have a great day!

                      a month later

                      Hi Team,
                      Another Humix question. I don’t seem to be making any revenue on my owned Humix videos on my site, could someone have a look into that for me? My settings seem ok to me and there are definitely ads playing in those videos so not sure why I’m making nothing from them? Thanks! Emma

                        Hi EmmaB - hope you're well!

                        We have been digging into this quite a bit today - apologies for the delay in response.

                        We have seen a reporting delay that might be contributing to what's being reported, we're working on getting that rectified first and foremost before we can make additional assessments of what's happening with the reporting on your particular site. Indications would be that you should be earning on your own site for your own videos - so we're pretty confident we'll be able to find a solution here in the very near future.

                            Hi Tucker, ok no problem will leave that with you, keep me posted please.

                            On another note, I’ve noticed my portrait humix videos are appearing now in a vertical player which looks a lot better on iphone for sure, but it’s not behaving properly on my iPad or desktop. The videos appear huge and cover some below sections of text until you scroll down far enough for the video to switch to floating. Not sure if you are aware already of this issue. Annoyingly its not letting me upload a screen grab but here’s a link to a vertical video page.

                            https://www.togethertoeat.com/strawberry-and-custard-ice-lollies/

                              Hi there - hope you're well!

                              Looks like the portrait issues fix was pushed yesterday, and the display is working as intended now 🙂

                              We did notice it's slightly off center, but if you adjusted the width restriction (hardcoded on your site currently) it should recenter the display 🚀

                                6 days later

                                Hi Team, is there a way on my channel to make recommended videos contain only my own videos? I have added my channel into my site menu but not happy to keep it there when it’s showing other videos (once someone has clicked to view one of my videos, below that video) that are leading to other people’s Humix channels and away from my site. Please advise.

                                  Hi Tucker, no I haven’t changed any settings for a while. I’ve just cleared that cache and my browser cache and still showing other peoples recommended vids under some of mine, its not letting me attach a screen grab…

                                  And just to confirm, I’m talking about the video pages of my Humix channel, not the recommended videos within the humix players on my blog pages. Those only show mine.

                                    Hi there! Thanks for clarifying!

                                    When we visit a video on your Humix channel, the first three videos recommended are your own.
                                    That's a change we're making to help with what you're describing.

                                    However, it's important to keep in mind that the large benefit of using Humix is distribution - meaning sharing videos and growing the audience. Your videos are being displayed on other publishers sites and channels similarly to what you're seeing after the first three recommended videos - it's an ecosystem that benefits everyone 🙂

                                      Tucker_P_Ezoic ok yes I get that about Humix. Is there somewhere I can see exit stats from my channel pages?

                                          Also, just so you are aware, when you guys post in here I’m no longer receiving email notifications and its not notifying me in the top right corner anymore - the last one showing is a reply from 10 days ago…

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