Humix display
Ok great if you are seeing the changes. I did clear all caches at the time but will try again! Thanks Ethan
Yes I’ve seen those videos are ok now 
thank you,
Have a great day!
Hi Team,
Another Humix question. I don’t seem to be making any revenue on my owned Humix videos on my site, could someone have a look into that for me? My settings seem ok to me and there are definitely ads playing in those videos so not sure why I’m making nothing from them? Thanks! Emma
Ezoic Employee
Hi EmmaB - hope you're well!
We have been digging into this quite a bit today - apologies for the delay in response.
We have seen a reporting delay that might be contributing to what's being reported, we're working on getting that rectified first and foremost before we can make additional assessments of what's happening with the reporting on your particular site. Indications would be that you should be earning on your own site for your own videos - so we're pretty confident we'll be able to find a solution here in the very near future.
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Hi Tucker, ok no problem will leave that with you, keep me posted please.
On another note, I’ve noticed my portrait humix videos are appearing now in a vertical player which looks a lot better on iphone for sure, but it’s not behaving properly on my iPad or desktop. The videos appear huge and cover some below sections of text until you scroll down far enough for the video to switch to floating. Not sure if you are aware already of this issue. Annoyingly its not letting me upload a screen grab but here’s a link to a vertical video page.
https://www.togethertoeat.com/strawberry-and-custard-ice-lollies/
Ezoic Employee
Hi there - hope you're well!
Looks like the portrait issues fix was pushed yesterday, and the display is working as intended now
We did notice it's slightly off center, but if you adjusted the width restriction (hardcoded on your site currently) it should recenter the display 
Tucker_P_Ezoic ok yes it seems ok to me know, thanks Tucker!
Hi Team, is there a way on my channel to make recommended videos contain only my own videos? I have added my channel into my site menu but not happy to keep it there when it’s showing other videos (once someone has clicked to view one of my videos, below that video) that are leading to other people’s Humix channels and away from my site. Please advise.
Ezoic Employee
You're able to make sure only your own videos are displayed via the Humix dashboard, selecting 'my videos only' for the display: https://pubdash.ezoic.com/humix/site/video-content-settings
It looks like you have those settings in place currently - was that a very recent adjustment?
If so, we'd suggest clearing the cache here: https://pubdash.ezoic.com/humix/site/site-settings
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Hi Tucker, no I haven’t changed any settings for a while. I’ve just cleared that cache and my browser cache and still showing other peoples recommended vids under some of mine, its not letting me attach a screen grab…
And just to confirm, I’m talking about the video pages of my Humix channel, not the recommended videos within the humix players on my blog pages. Those only show mine.
Ezoic Employee
Hi there! Thanks for clarifying!
When we visit a video on your Humix channel, the first three videos recommended are your own.
That's a change we're making to help with what you're describing.
However, it's important to keep in mind that the large benefit of using Humix is distribution - meaning sharing videos and growing the audience. Your videos are being displayed on other publishers sites and channels similarly to what you're seeing after the first three recommended videos - it's an ecosystem that benefits everyone
Tucker_P_Ezoic ok yes I get that about Humix. Is there somewhere I can see exit stats from my channel pages?
Also, just so you are aware, when you guys post in here I’m no longer receiving email notifications and its not notifying me in the top right corner anymore - the last one showing is a reply from 10 days ago…
Ezoic Employee
Have you logged out of the community / dashboard recently?
That sounds like you're cached into an older version of the page potentially, if you're not seeing the displayed notifications.
For email notifications, that could be a result of us hitting the spam folder (since there's been a lot of back and forth) and we'd encourage you to make sure Ezoic.com is whitelisted as a sender in your email provider settings.
When it comes to exits, Humix is representing an extremely, extremely small portion of page-exits.
Search 'humix' here and you'll see 12 total listed over the past week: https://analytics.ezoic.com/reports/content/exitPages
Your top exit pages are getting between around 200 to 600 exits over that same period.
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Ok useful to know, thanks so much Tucker. I will log in and out and check the spam folder.
I’ve noticed my shared video views and revenue have dropped a lot post May - would be good to know if you see a reason for this? I have moved to portrait video with my new videos, which may not be favoured over others portrait content, could that be why? It won’t let me post a screen grab but April saw 479k views, May 355k and dropped to 81k for June? July looking lower than that so far.
Ezoic Employee
Shared views are more difficult to keep 'up' over time because you're always going to see increased competition --- more publishers are joining Humix and generating content that might be matching on sites your videos had previously been showing on. Alternatively, sites where your videos are showing might see a decrease in visits to the pages where your videos are matching.
The best solution to this is to keep publishing good, high quality content to Humix to share, and to use best practices with SEO on those videos.
You're going to see volatility over time, that's natural, because of the nature of 'sharing' to other sites --- you can't necessarily control how traffic volume looks on the sites where your videos are matching and playing.
Tucker_P_Ezoic yup I thought as much, thank you Tucker - helpful as always!
Ezoic Employee
Always happy to help!
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Hi Team,
I have a Humix display question for you. I’ve noticed that my vertical videos are now in a large vertical player that fills the mobile screen, which is great I love that, but I’m just wondering if then my vertical videos that are shared on other sites are always going to be being displayed in that same vertical format that fills the screen? I had noticed a difference in views and earnings of my landscape videos versus my vertical on shared sites and I was guessing that that is because in the horizontal player my vertical videos are coming up very small with the black bars either the side, so I have been thinking maybe I need to somehow go back to shooting in landscape format as well as vertical for my socials, but if now all players are all going to be showing vertical video in that format, I don’t need to worry and can stick to vertical. Was also wondering if that views/earnings gap could be because my vertical videos are shorter, but I can make them longer if that’s what is the problem. If you could let me know that would be great, thanks!
Ezoic Employee
The vertical player was enabled for desktop a couple of weeks ago. It was already enabled on mobile.
Videos should appear the same way on other sites.
If there is a playlist with a mix of vertical and horizontal videos, then the video player will default to horizontal and the vertical video will still be adjusted to fit the horizontal video player.
